Fowlescombe Farm | Privacy Policy
Last Updated: 1st March 2025
At Fowlescombe Farm, we value and respect the privacy of our guests. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and engage with our services.
By making a reservation, signing up for our mailing list, or otherwise interacting with our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
- Reservation Information: When you make a reservation, we collect your name, contact information (email, phone number, home address), payment details (credit card information), and reservation preferences.
- Mailing List Sign-Up: If you voluntarily sign up for our mailing list, we collect your name and email address to send you relevant offers, promotions, and updates from the farm.
- Cookies and Usage Data: We may use cookies to improve your experience on our website and analyse usage trends. This may include information such as your IP address, browser type, and how you interact with our website.
- How We Use Your Information
We use your personal information for the following purposes:
- To Process Reservations: To confirm, process, and manage your bookings. This includes contacting you by email or phone if necessary to complete your reservation.
- To Send Marketing Communications: If you sign up for our mailing list, we will send you promotional emails, special offers, and updates about the farm. You can unsubscribe from these communications at any time.
- To Improve Our Services: We may use your information to personalize your experience and enhance the services we provide to you.
- How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it. This includes the secure processing of payment card details through reputable third-party payment processors who comply with industry standards including PCI DSS (Payment Card Industry Data Security Standard).
While we take every precaution to safeguard your information, please note that no system is completely secure. We cannot guarantee the absolute security of any data transmitted over the internet.
- Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers, such as payment processors, email marketing platforms, and website hosting services, to assist us in providing our services.
- As Required by Law: We may disclose your information if required to do so by law, regulation, or legal process.
- Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal and accounting purposes. Once no longer required, we will securely delete or anonymize your personal information.
- Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by emailing us directly.
To exercise any of these rights, please contact us at contact@fowlescombe.com
- Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of those websites before providing them with any personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Seabarn Retreats Ltd T/A Fowlescombe Farm, Ugborough, Ivybridge, Devon PL21 0HW
+44 (0) 1752 426570